Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy occasionally, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources, depending on your interaction with our Services. We may use this information to communicate with you, provide services, comply with legal obligations, enforce terms, and protect our rights.

What Personal Information We Collect

• ▪ Directly from You: Basic contact details (name, address, phone, email), order information, account credentials, shopping details, and customer support communications.
• ▪ Through Cookies: Usage data including device details, browser type, IP address, and behavior via cookies, pixels, and similar technologies.
• ▪ From Third Parties: Vendors (e.g., Shopify), payment processors, and online tracking technologies.

User Generated Content

The Services may enable you to post reviews or other user-generated content. Any content posted publicly will be accessible to anyone. We are not responsible for the privacy or security of publicly shared information.

Third-Party Websites and Links

Our Site may contain links to third-party platforms. We are not responsible for their security, accuracy, or content. Please review their privacy policies if you follow these links.

Children’s Data

The Services are not intended for children, and we do not knowingly collect data from individuals under 16 years of age. If a child has provided personal information, contact us to request deletion.

Security and Retention

We use reasonable measures to protect your information but cannot guarantee perfect security. Retention periods depend on legal obligations, account needs, dispute resolution, and contractual requirements.

Your Rights

• ▪ Right to Access / Know
• ▪ Right to Delete
• ▪ Right to Correct
• ▪ Right of Portability
• ▪ Restriction of Processing
• ▪ Withdrawal of Consent
• ▪ Right to Appeal
• ▪ Manage Communication Preferences

To exercise these rights, contact us below. Verification may be required before processing your request.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. For EU/UK users, recognized transfer mechanisms such as Standard Contractual Clauses are used where applicable.

Contact

▪ Email: velaurasilks@gmail.com